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Tips from the Techs

We're continually updating this page with additional tech tips. Please check back often.

Common Home Tech Issues

How do I troubleshoot the technology I have in my home?

 

What do I do if I can't connect to the internet?

 

What do I do if a Chromebook can't connect to the internet?

Review Google's recommendations on how to forget Wi-FI on a Chromebook

District Provided Technology

How do I access ClassLink from a non-district device?

ClassLink can be accessed from a computer by visiting https://my.classlink.com/rsd13 OR via the ClassLink Launchpad app for iOS and Android.
 

Why isn't ClassLink "making the magic happen" on my personal device?

In order for ClassLink to work their magic, an extension or plug-in need to be installed in your browser. The IT Department is able to push this out to all district owned equipment, but cannot push it out to your personal computers. Please review ClassLink's "My Apps" guide for instructions on installing the necessary extension.
 

How do I learn more about ClassLink?

We have put together several guides and videos in the How To ClassLink folder. This yellow folder is locked to your ClassLink dashboard and can be found after you sign-into ClassLink.
Screenshot of a yellow app icon with the text "How to ClassLink"
 

How do I access PowerSchool?

Please review our PowerSchool page for teacher, parent/guardian, and admin access to PowerSchool.
 

How do I access ParentSquare?

ParentSquare can be used on a computer OR via the ParentSquare app. Information on singing up as well as video tutorials can be found on our district ParentSquare page.
 
What do I do if a Chromebook can't connect to the internet?
1 - Review the troubleshooting steps on lifewire.com about restarting your modem and/or router.

Employee Tech Support

We ask that all employees continue to use the various support forms in your ClassLink Tech Help Folder. These forms are the the most effective means for contacting the correct district personnel to assist you.
 
Screenshot of an orange app icon with the text "Tech Help"     Screenshot of example support forms found in the ClassLink Tech Help folder.